FAQ
Mobile Trackers: Depend on mobile signals and are cost-effective, best for urban races.
Satellite Trackers: Our Garmin InReach Mini 2 models offer global coverage and enable you to send and receive messages via sattelite, making them the go-to choice for race tracking in remote locations.
Mobile Trackers: Lasts 60 hours at 1-minute intervals, and 120 hours (5 days) at 2-minute intervals.
Satellite Trackers: Last over 5 days with 10-minute intervals.
By default, trackers are set to a 2-minute interval. Both can be charged via USB-C. We also use them on monthly trips. We will fine-tune the optimal settings of the tracker with you when ordering, to ensurereliable race tracking.
No, both mobile and satellite trackers operate independently of mobile phones, ensuring uninterrupted race tracking.
Mobile Trackers: No, they only transmit location data at regular intervals for online race tracking and do not provide navigational guidance.
Satellite Trackers: Yes, they offer navigational features like routing to specific coordinates and allow communication, enhancing your race tracking capabilities.
Yes, both options are available. We offer customized race tracking services to both groups and individuals, whether you're renting or purchasing a tracker.
For best results, the GPS tracker needs a clear view of the sky. Recommended placements include on a backpack strap or bike frame as demonstrated in our video. Avoid placing it inside a backpack or covering it. Accessories for proper attachment are provided.
No special setup is required for our rented trackers. Simply turn them on. For enhanced messaging via satellite trackers, consider pairing them with your phone for quicker and more convenient communication.
Power On: Press and hold the power button on top until the tracker flashes (approx. 7s).
Power Off: Press briefly until the red light flashes (approx. 2s).
Racers usually receive trackers already switched on. If any light is flashing or steady, the tracker is active. If no lights are on, the tracker is off.
- Buttons:
- Power Button: Turns the tracker on and off.
- Secondary Button: Usually deactivated by default; may have various functions.
- Indicators:
- Battery (Red): Blinking red light means that the battery is low, or the tracker is being charged (when connected to a power supply).
- GPS (Blue): When blue led is on, GPS is acquiring position. Most of the time this light is off.
- GSM Signal (Green): Quick blinking means that tracker is searching for cellular network, slow blinking means that it is connected to a network.
- Most of the time only the green light is blinking slowly.
During the race, you don't need to worry about these indicators. Just ensure the tracker is on and properly positioned for reliable race tracking.